Privacy policy
Last updated: 8 November 2026
ZS Royals respects your privacy. This policy explains how information is used when you browse zs-royals.com, create an account, join the Royal Circle, contact us or place an order.
Information we collect
We may collect your name, email address, account credentials, order details, selected sizes and colours, delivery/contact details provided during checkout, newsletter preferences, customer service messages and technical information needed to operate and protect the website.
Payments
Payments are processed by Stripe. ZS Royals does not store your full card number or card security code. Stripe processes payment and billing information under its own privacy practices.
Why we use your information
- to provide your account and fulfil orders;
- to process payments and prevent fraud;
- to send transactional emails such as account confirmation, password reset and order confirmation;
- to answer customer service requests;
- to send Royal Circle marketing only where you have chosen to join;
- to meet legal, tax, accounting and security obligations.
Legal bases
Depending on the activity, we process personal information because it is necessary to perform a contract with you, because we have a legitimate business interest in operating and securing the store, because we must comply with legal obligations, or because you have given consent for optional marketing.
Sharing
We may share information with service providers that help us operate the store, including payment processors, hosting providers, delivery providers and email services. We do not sell personal information.
Cookies
The store uses essential session cookies for basket, sign-in, security and checkout functionality. If analytics or advertising cookies are introduced later, this policy and the site’s consent controls must be updated before those tools are enabled.
Retention
We retain order and transaction records for as long as reasonably necessary for fulfilment, support, accounting, tax, fraud prevention and legal requirements. Account information is retained while the account remains active or where we have a lawful reason to keep it. Marketing subscriptions are retained until you unsubscribe or we remove inactive records.
Your UK data rights
Subject to applicable law, you may have rights to access, correct, erase, restrict or object to processing of your personal information, and to request data portability. You may withdraw marketing consent at any time.
Children
ZS Royals sells children’s clothing to adults. Customer accounts and purchases are intended for adults or persons legally able to enter into a purchase contract.
Contact
For privacy questions or requests, contact hello@zs-royals.com. Before public launch, the business should verify that the legal entity name, registered address and any required company details are displayed wherever required by UK law.